Wir unterstützten das Superhelden-Team SchermbeckBusiness Unicorns spendet 1.500 Euro und setzt auf fördert wichtige Begegnungen.BUSINESS UNICORNS
The right to repair is coming! What companies need to consider now.On April 23, 2024, the European Parliament adopted the “right to repair”. This now creates new challenges but also new opportunities for companies.Platform strategies
All good things come in threes: the 3rd Velener Digital SummitFor the third time, the Velener Digital Summit took place on our premises at the invitation of the city of Velen and under our direction. The event has continued to grow. Both the number of visitors and the number of contributions have increased.BUSINESS UNICORNS
Why regular updates protect against security breaches and even finesThe disaster: Your own website is hacked, customer data flows away, even though your “own” code has no security gaps.SoftwareentwicklungLauritzHoltmann
How our team remains closely connected despite working from homeFind out how we integrate respect, autonomy and fun into everyday working life and why New Work is more than just a buzzword for us.BUSINESS UNICORNSTanjaGünther
A guide to analyzing your self-service offeringIn order to introduce or expand self-service, companies often lack an overview of the current situation. Our analysis guide can help to identify a company's status quo and to introduce or build self-service.Platform strategies
Technical application examples for automated security testingPractical examples of integrating automated security tests and scans into project cycles. LauritzHoltmann
Web Application Security Testing: Strategies and Tools to Identify VulnerabilitiesEvery software has bugs. Some errors are only cosmetic in nature, others jeopardize the confidentiality, integrity or availability of the data processed in the software as a vulnerability or security gap. SoftwareentwicklungLauritzHoltmann
The customer experience needs more than “normal” websitesA simple online business card is no longer enough to retain customers and attract new ones. How can this trend be explained?Customer Journey
We've done it again: the 2nd Velener Digital SummitContinue into the digital future with good vibes and lots of information.BUSINESS UNICORNSMaxMessing
This is how you benefit from customer self-serviceHow can you offer your customers a personalized, frustration-free and, above all, quick digital solution to their request?Digital interactions
A self-service workshop guide — from us for you!Many companies would like to offer more self-service, but they don't know where to start. Our solution: A separate workshop to optimize self-service.Digital interactions
Show off the chocolate side of your productWhy your shop should adapt to your product and not vice versa.Platform strategies
Higher conversion rates with a one-page checkoutToo many customers leave the site before they have completed their order. A challenge that the dealer portal of our customer Kalkhoff in Germany also faced.Platform strategies
Is your customer portal already future-proof?This architecture makes your customer portal functional and user-friendly.Platform strategies
Is a large budget crucial to be able to provide first-class customer service?Is a bigger budget really the decisive factor for first-class customer service? Or are there other ways for companies to offer customers a good customer journey?Digital interactions
Increased online sales of spare parts through customer self-serviceLess effort in customer service and at the same time increased customer satisfaction thanks to the interactive spare parts catalog.Digital interactions
Spring cleaning for effective account managementSingle sign-on as a solution to password chaos when using multiple services, platforms and accountsSoftwareentwicklungLauritzHoltmann
A self-service portal as a central interface for your customer serviceHow can you pick up your customers at a central location and offer a smooth customer journey through your self-service? Digital interactions
BUSINESS UNICORNS are a “Great Place to Work”!We're really proud of our unicorns! That is FABULOUS.BUSINESS UNICORNS
BUSINESS UNICORNS are among the top 100Max and Lukas set off for Augsburg at the end of June (2023) to personally receive the trophy and congratulations from Ranga Yogeshwar. BUSINESS UNICORNS
That is why most companies do not yet have a self-service portalIn our analysis of the best practices for a self-service portal, we came across many excuses and challenges time and again.Digital interactions
With this complete solution, you earn more per customerImprove customer satisfaction, automate processes and increase sales. A tailor-made web portal as a complete solution.Platform strategies
How you can use self-service when querying customer dataEnergieversorgung Oberhausen was faced with the challenge that its online registration routes had to retrieve a lot of data.Digital interactions
Attract loyal long-term customers with a subscription modelThe Swiss Alpine Club wanted to attract new club members from the many website visitors. A subscription model proved to be the key to success. Platform strategies